A factory in Botswana introduced new workplace rules without consulting employees. Workers became unhappy and productivity decreased. Discuss what employee relations means in the above case.

Employee relations refers to the overall relationship between an employer and its employees, focusing on maintaining a positive working environment and resolving workplace issues. In this case, the factory's failure to consult employees before introducing new rules signifies poor employee relations, as it neglected employee input and well-being. This lack of consultation led to negative outcomes like worker unhappiness and decreased productivity, highlighting the importance of effective communication and engagement for a harmonious workplace.