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Legal

Terms of Service

Last updated: April 27, 2026

Contents
  • Acceptance of Terms
  • Service Description
  • User Accounts
  • Acceptable Use
  • Intellectual Property
  • Subscriptions & Payments
  • Termination
  • Disclaimers
  • Limitation of Liability
  • Indemnification
  • Changes to Terms
  • Contact Us

Welcome to ScanSolve. These Terms of Service ("Terms") govern your use of the ScanSolve website, mobile applications, and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

1. Acceptance of Terms

By creating an account or using ScanSolve, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

You must be at least 13 years of age to use this Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service and that they have read and agree to these Terms on your behalf.

2. Service Description

ScanSolve is an AI-powered educational platform that provides:

  • Instant homework help and problem-solving assistance
  • Step-by-step explanations and solutions
  • Subject-specific tutoring across various academic disciplines
  • Image and text-based question submission
  • Personalized learning recommendations

Our Service is designed to supplement, not replace, traditional education. ScanSolve should be used as a learning tool to help you understand concepts and improve your academic performance.

3. User Accounts

To access certain features of the Service, you must create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

4. Acceptable Use Policy

You agree to use ScanSolve only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service to cheat on exams, tests, or assessments where such assistance is prohibited
  • Submit content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
  • Attempt to gain unauthorized access to any part of the Service, other accounts, or computer systems
  • Use automated systems, bots, or scripts to access the Service without our express permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Share your account credentials with others or allow others to access your account
  • Use the Service for any commercial purpose without our prior written consent

5. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by ScanSolve and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Our Content: All text, graphics, logos, icons, images, audio clips, digital downloads, and software used in the Service are the property of ScanSolve or its content suppliers.

Your Content: You retain ownership of any content you submit to the Service (such as homework questions or images). By submitting content, you grant ScanSolve a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing and improving the Service.

6. Subscriptions & Payments

ScanSolve offers both free and premium subscription plans.

Free Plan: Provides limited access to basic features with daily usage limits.

Premium Plans: Subscription plans that provide unlimited or enhanced access to features. Premium subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan selected).

  • All purchases are final and non-refundable, except as required by law
  • Subscriptions automatically renew unless cancelled before the renewal date
  • You may cancel your subscription at any time through your account settings or the App Store/Google Play
  • Price changes will be communicated in advance and will apply to subsequent billing cycles

7. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms of Service
  • Fraudulent, abusive, or illegal activity
  • Non-payment of fees
  • At your request

Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

8. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

ScanSolve does not guarantee that:

  • The Service will be uninterrupted, secure, or error-free
  • Results obtained from the Service will be accurate or reliable
  • Any errors in the Service will be corrected

Educational Disclaimer: ScanSolve is an educational aid and should not be used as a substitute for proper study, attending classes, or consulting with teachers and tutors. We do not guarantee academic success or specific grades.

9. Limitation of Liability

To the maximum extent permitted by law, ScanSolve and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or goodwill
  • Service interruption or computer damage
  • Academic consequences resulting from use of the Service
  • Any other intangible losses

Our total liability for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to ScanSolve in the 12 months preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless ScanSolve, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

  • Your use of and access to the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to the Service

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@getscansolve.com

General Inquiries: support@getscansolve.com