Design a self-evaluation form for a position in tourism/hospitality, focusing on customer service skills.

This assignment requires you to design a self-evaluation form for an employee in a tourism or hospitality organization, such as a receptionist or travel agent consultant. Here's a breakdown of the requirements: Research (6 marks): Find and print out two examples of self-evaluation forms*. Reference* these examples properly. Find and print out research on good customer service skills*. Design of self-evaluation form (16 marks): Include a company logo* (you can create one). Use a correct heading* like "Employee Self-Evaluation Form". The heading must specify the chosen position* (e.g., "Receptionist Self-Evaluation Form"). Ensure all questions are numbered*. Provide space for responses or use a rating scale*. The form must be neatly typed or handwritten*. Have a logical layout*. Include a section for a conclusion on the outcome* of the self-evaluation. Content of self-evaluation form (28 marks): Include eight general questions* related to self-evaluation in the workplace. Include eight questions specifically about good customer service skills*. Include eight questions relevant to the chosen position* (e.g., receptionist) within tourism/hospitality. The response/rating scale* must be relevant and useful for improving performance (avoid simple yes/no answers). The conclusion* should identify areas for improvement and suggest how the employee can proceed to improve performance. The self-evaluation form itself must be completed* (filled out). The form you design must be authentic* and not just a copy of your researched examples. The form should be practical and usable* in a real work situation. Send me the next one 📸