How does design impact a business's first impression and credibility?

This text emphasizes that design is visual storytelling and the first impression for any business. Good design builds trust and authority, while messy design leads to distrust. When designing, you should avoid overcrowding, using too many unrelated fonts or images, and including oversized or abnormally small words. Also, ensure there's enough information, as a lack of it can make your work look unprofessional.