Good morning Junaid, i have something that does go well on my side.i really really confused. Im complaining…

Question

Good morning Junaid, i have something that does go well on my side.i really really confused. Im complaining about how the schedulers book me.Yesterday i ask Baarata to booked me at carwash in the morning, she did that.After she also booked me to Hertz after carwash.She put everything on my Calendar. So i realize everything when i check on my calendar that Mutshekwa she also booked me.My question is that Mutshekwa she doesn't see the appointments that Baarata booked me on her calendar???So i got a call from Mutshekwa when im driving to Where Baarata booked me,she said go to AVIS Isando.I said Baarata booked me to hertz,after i ask her that (DID YOU TELL BAARATA ABOUT WHAT U HAVE SAID TO ME?).Im not happy about how Mutshekwa responded to me.There is technician at Avis,but she has power to tell me that ,the technician she struggling with the fortuners.So that means if there is Fortuners at AVIS I will always working there because i have access to the fortuners?There is no technician at hertz i was supposed to be there.So Junaid i think its a right time to find a step so that all technician can have access to work on the fortuners .Thank you Make it clear and understandable way to read.And make shorter

ScanSolve AI Tutor · Accepted Answer

It sounds like you're experiencing significant frustration due to scheduling conflicts and a lack of coordination between Baarata and Mutshekwa.

Here's a summary of the issues and potential solutions:

Scheduling Conflict & Calendar Visibility: Mutshekwa booked you for Avis Isando without seeing Baarata's existing bookings for the carwash and Hertz. This indicates a problem with shared calendar access or communication between the schedulers.
Exclusive Task Assignment: You are being exclusively assigned to Fortuner issues at Avis because other technicians struggle with them. This creates an over-reliance on you and leads to scheduling conflicts.

To address these issues, it's crucial to:

Improve Scheduler Coordination: Implement a system where all schedulers (Baarata and Mutshekwa) have access to a single, shared calendar that shows all technician appointments. This will prevent double-bookings.
Cross-Train Technicians: Develop a training program for other technicians to learn how to work on Fortuners. This will distribute the workload, reduce reliance on a single individual, and prevent future scheduling conflicts related to specific vehicle types.

Still stuck on this one?

More Business Management Questions