List at least one management skill in selling goods.

Here are the answers to your questions:

QUESTION 9
List at least one management skill in selling goods.
One important management skill in selling goods is effective communication.

QUESTION 10
Refer to the information to answer Question 10.
DAILY TASKS FOR A STORE OWNER
Below is a list of daily tasks the business owner or manager does. It includes:
A. receiving and calculating
B. checking the goods on arrival
C. unpacking of goods
D. making orders and sending to suppliers
Rearrange the task in order as they would be done. Arrange it using the letters in front.
The correct order of tasks is:
D. making orders and sending to suppliers
A. receiving and calculating
B. checking the goods on arrival
C. unpacking of goods
The final answer is $\boxed{\text{D, A, B, C}}$

QUESTION 11
Why is cleanliness important for business?
Cleanliness is important for a business because it creates a positive impression on customers, ensures a safe and hygienic environment for both customers and staff, and helps maintain the quality of products.

QUESTION 12
Refer to the diagram to answer Question 12 and 13.
SHELVES INSIDE A STORE
Shelf A (TOP)
Shelf B (MIDDLE)
Shelf C (BOTTOM)
As according to your lesson notes, which shelf would you find items like soda, light bulbs and buckets?
You would find items like soda, light bulbs, and buckets on Shelf C (Bottom).

QUESTION 13
As according to your lesson notes, name a product that can be displayed at the bottom or shelf C?
A product that can be displayed at the bottom or Shelf C is bags of rice.

QUESTION 14
Explain why customers are treated as Very Important People (VIP) in business.
Customers are treated as Very Important People (VIP) in business because they are the source of revenue and profit. Without customers, a business cannot survive or grow, as their purchases drive sales and ensure the business's sustainability.