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RAENEST IS HIRING! CUSTOMER SUPPORT ASSOCIATE (REMOTE) Great news for fresh graduates and early-career professionals! Raenest (formerly Geegpay) is currently recruiting for the position of Customer Support Associate. This is a fully remote opportunity, allowing you to work from anywhere while building a rewarding career in the fintech industry. 🎯 JOB RESPONSIBILITIES Successful candidates will: ✅ Respond to customer enquiries via live chat, email, and other support channels. ✅ Assist customers with account registration, onboarding, and KYC verification. ✅ Help users process deposits, withdrawals, transfers, and currency conversions. ✅ Support customers with account settings, profile updates, security features, and rewards. ✅ Troubleshoot virtual card issues, including declined transactions, pending payments, and payouts. ✅ Explain compliance procedures such as AML checks, account restrictions, and risk notifications. ✅ Resolve customer complaints professionally and promptly. ✅ ELIGIBILITY REQUIREMENTS Applicants should have: 🎓 0–2 years of work experience. 🎓 Fresh graduates and early-career professionals are encouraged to apply. 🧠 Strong critical thinking and problem-solving skills. ✍ Excellent written communication skills. 📈 Willingness to learn, receive coaching, and improve continuously. 💻 Ability to work in a fast-paced remote environment. 🖥 Comfortable using digital tools and software. 💪 Strong resilience and professionalism. ⭐ Previous customer support experience is an added advantage but not compulsory. 🌟 WHO SHOULD APPLY? This opportunity is ideal for individuals who: ✔ Are recent graduates. ✔ Enjoy solving problems and helping people. ✔ Are eager to learn and grow professionally. ✔ Can balance empathy with professionalism. ✔ Want to build a long-term career in customer support and fintech. ✔ Thrive in a remote work environment. 🎁 BENEFITS Successful applicants will enjoy: 💰 ₦350,000 Monthly Salary 🏠 Fully Remote Work 🏥 Health Insurance 📚 Professional Training Budget 🚀 Career Growth Opportunities 🏖 Paid Time Off 🤝 Team-Building Activities 📖 Continuous Learning & Development 📝 HOW TO APPLY Interested and qualified candidates should apply through the official Raenest recruitment portal: 🔗 https://raenest.bamboohr.com/careers/51 📋 APPLICATION STEPS 1️⃣ Review the job requirements carefully. 2️⃣ Prepare your updated CV and relevant documents. 3️⃣ Complete the online application form. 4️⃣ Submit your application and monitor your email for updates. ⚠ No application deadline has been announced. Interested applicants are strongly advised to apply as soon as possible. 📌 Stay updated with verified & beneficial opportunities as they become available. 📲 Follow our Official WhatsApp Channel now: 👉 https://whatsapp.com/channel/0029VbAub34CxoAwo0qV0Y1h 🔥 ROYAL TECHNOLOGY VENTURE Your Trusted Partner in Progress & Prosperity! 🚀🌍
Business/Management
ScanSolve AI Answer
This is an advertisement for a Customer Support Associate position at Raenest (formerly Geegpay).
- Job Title: Customer Support Associate
- Company: Raenest (formerly Geegpay)
- Work Arrangement: Fully remote, allowing work from anywhere.
- Eligibility: 0-2 years of work experience. Fresh graduates and early-career professionals are encouraged to apply. Strong critical thinking, problem-solving, and excellent written communication skills are required. Previous customer support experience is an advantage but not compulsory.
- Key Responsibilities: Responding to customer inquiries, assisting with account registration and KYC, processing transactions, troubleshooting issues, explaining compliance procedures, and resolving complaints.
- Benefits: A monthly salary of ₦350,000, health insurance, a professional training budget, career growth opportunities, paid time off, and continuous learning and development.
- How to Apply: Interested candidates should apply through the official Raenest recruitment portal at https://raenest.bamboohr.com/careers/51.
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