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What are the three basic purposes of messages in communication?

Business/Management

ScanSolve AI Answer

The three basic purposes of messages in communication are widely recognized as:

  1. To inform
  2. To persuade
  3. To build goodwill

Let's evaluate the given options:

  • A. To inform, encourage openness and show that you are informed. While informing is a purpose, "encourage openness" and "show that you are informed" are not considered the three basic purposes.
  • B. To build goodwill, to request and to correct. Building goodwill is a purpose, but "to request" and "to correct" are specific actions or types of messages, not fundamental purposes.
  • C. To inform, build goodwill and to persuade. This option accurately lists the three widely accepted basic purposes of messages.
  • D. Describe your experience. This is a specific content type, not a general purpose of communication.

Therefore, the correct statement is C.

The correct option is:

  • C
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