Q48. Facebook can function as part of:

Here are the answers to the questions:

Q48. Facebook can function as part of:
A. Businesses often use Facebook pages to interact with customers, answer questions, and provide support, making it a component of customer service.

Q49. The "like" button helps businesses understand:
A. When users "like" content, it signals their interest and approval, providing businesses with insights into user preferences and what resonates with their audience.

Q50. Good Facebook posts should be:
C. To engage an audience effectively, good Facebook posts should be interesting and topical, providing value or relevance to current events or trends.

Q51. Negative Facebook comments should be handled:
B. Addressing negative comments honestly and respectfully shows professionalism and a commitment to customer satisfaction, often turning a negative experience into a positive one.

Q52. Facebook posts should be:
B. For optimal engagement on social media, posts should be short and easy to read, allowing users to quickly grasp the message while scrolling through their feed.