Write a letter to the Assistant Engineer of the Electricity Board complaining about a faulty meter and request for installing a new one?(10mark)
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[Your Name]
[Your Address]
[Your City, Postal Code]
[Your Phone Number]
[Your Email Address]
[Date]
The Assistant Engineer
Electricity Board
[Locality/Sub-division Office Address]
[City, Postal Code]
Subject: Complaint Regarding Faulty Electricity Meter - Account No. [Your Account Number]
Dear Sir/Madam,
I am writing to bring to your urgent attention a persistent issue with the electricity meter installed at my residence, [Your Address], under Account Number [Your Account Number]. The meter appears to be faulty and is causing significant concern regarding the accuracy of my electricity consumption readings.
For the past [mention duration, e.g., two months], I have observed erratic readings and unusually high electricity bills that do not correspond to my actual consumption patterns. Specifically, [describe symptoms, e.g., "the meter disc is either running excessively fast even with minimal load, or it stops completely at times," or "the digital display flickers and shows inconsistent readings," or "there's a significant discrepancy between my estimated usage and the billed amount"]. This has led to an undue financial burden and a lack of trust in the billing process.
I kindly request that you arrange for an immediate inspection of the faulty meter by a qualified technician. Following the inspection, I urge you to replace the defective meter with a new, accurate one to ensure correct billing in the future. I also request a review and appropriate adjustment of my past bills, taking into account the period during which the meter was malfunctioning.
I would appreciate your prompt attention to this matter and look forward to a swift resolution. Please contact me at [Your Phone Number] to schedule the inspection at your earliest convenience.
Thank you for your time and consideration.
Yours faithfully,
[Your Signature]
[Your Typed Name]
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