Customer due diligence (CDD) must be updated

Step 1: Question 1 - Customer due diligence (CDD) must be updated

Standard AML/KYC regulations require ongoing customer due diligence.

Option A is incorrect (one-time only).
Option B is incorrect (complaints do not trigger sole update).
Option D is incorrect (must be updated).
Option C is correct: regularly, especially for high risk customers.

C

$\boxed{C}$

Step 2: Question 2 - All conditions are required for write-back except?

Write-back typically applies to unclaimed credit balances in accounts payable after verification, such as old reconciled credits or returned payments.

Option A: Credit balance in reconciliation account (required).
Option B: Credit balance in accounts payable (required).
Option C: Outgoing payment not collected (required for stale/returned payments).
Option D is not required (write-back is case-specific, not conditioned on all outgoing transfers or check collection policy).

D

$\boxed{D}$

Step 3: Question 3 - Which one of the following not true about stop payment order?

Stop payment orders apply to checks/issued payments to prevent encashment, unrelated to general accounts payable balances.

Options A, B, D link to accounts payable balances (not true for stop payment).
Option A is not true (stop payment not triggered by payable balances).

A

$\boxed{A}$