Discuss the difference and roles of a mediator and arbitrator and a conciliator in conflict resolution in a simple word 1 page
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In conflict resolution, a mediator, arbitrator, and conciliator are all neutral third parties, but their roles and powers differ significantly.
A mediator helps people in a conflict communicate and negotiate to find their own solution. They act as a facilitator, guiding the discussion, clarifying issues, and exploring options, but they do not make decisions or impose solutions. The goal is for the parties to reach a mutually acceptable agreement themselves.
An arbitrator is a neutral third party who hears arguments and evidence from all sides of a dispute and then makes a binding decision to resolve the conflict. This decision is usually final and enforceable, much like a court judgment. The parties agree in advance to accept the arbitrator's ruling.
A conciliator is very similar to a mediator, working to improve communication and explore solutions between conflicting parties. A conciliator might be more proactive in suggesting possible terms of settlement or clarifying misunderstandings, but like a mediator, they do not have the authority to impose a decision.
The main difference is that a mediator or conciliator helps parties reach their own agreement, while an arbitrator makes the decision for them.
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