Good morning Junaid, i have something that does go well on my side.i really really confused. Im complaining about how the schedulers book me.Yesterday i ask Baarata to booked me at carwash in the morning, she did that.After she also booked me to Hertz after carwash.She put everything on my Calendar. So i realize everything when i check on my calendar that Mutshekwa she also booked me.My question is that Mutshekwa she doesn't see the appointments that Baarata booked me on her calendar???So i got a call from Mutshekwa when im driving to Where Baarata booked me,she said go to AVIS Isando.I said Baarata booked me to hertz,after i ask her that (DID YOU TELL BAARATA ABOUT WHAT U HAVE SAID TO ME?).Im not happy about how Mutshekwa responded to me.There is technician at Avis,but she has power to tell me that ,the technician she struggling with the fortuners.So that means if there is Fortuners at AVIS I will always working there because i have access to the fortuners?There is no technician at hertz i was supposed to be there.So Junaid i think its a right time to find a step so that all technician can have access to work on the fortuners .Thank you write this in a good English so that the manager can understand

Dear Manager,

I am writing to express my concern regarding recent scheduling practices and their impact on my daily assignments. There appears to be a lack of coordination between schedulers, leading to confusion and inefficiency.

Yesterday, for instance, Baarata booked me for a car wash in the morning, followed by an appointment at Hertz. Both appointments were correctly added to my calendar. However, I later discovered that Mutshekwa had also scheduled me for a different task, which was not visible to Baarata, or vice-versa.

While I was en route to the Hertz appointment, Mutshekwa called to redirect me to AVIS Isando. When I questioned whether Baarata had been informed of this change, I was dissatisfied with the response I received. This incident highlights a significant communication breakdown.

Furthermore, it seems I am frequently assigned to AVIS specifically for Fortuner vehicles because I am currently the only technician capable of working on them. This creates a situation where other locations, such as Hertz, are left without a technician, while I am exclusively tied to one type of vehicle at a single location.

To prevent future scheduling conflicts and ensure more equitable distribution of work, I believe it is crucial to implement a system where all schedulers have full visibility of all technician appointments. Additionally, I strongly recommend that we train all technicians to service Fortuner vehicles. This would not only resolve the current specialization issue but also enhance our team's overall flexibility and efficiency.

Thank you for your attention to this matter. I am available to discuss this further at your convenience.

Sincerely,

[Your Name]