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1 Design a short customer questionnaire of AT LEAST 5 questions that Thandi's Fashion Outlet could use to collect this information. Include a mix of question types (e.g. a closed rating-scale question, a multiple-choice question and one open-ended question).
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Here is a short customer questionnaire for Thandi's Fashion Outlet:
Thandi's Fashion Outlet Customer Feedback Survey
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Rating-scale question: On a scale of 1 to 5, where 1 is "Very Dissatisfied" and 5 is "Very Satisfied," how would you rate your overall shopping experience at Thandi's Fashion Outlet today?
- 1 (Very Dissatisfied)
- 2 (Dissatisfied)
- 3 (Neutral)
- 4 (Satisfied)
- 5 (Very Satisfied)
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Multiple-choice question: Which day of the week do you most prefer to shop for clothing?
- (a) Monday
- (b) Tuesday
- (c) Wednesday
- (d) Thursday
- (e) Friday
- (f) Saturday
- (g) Sunday
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Open-ended question: What suggestions do you have for Thandi's Fashion Outlet to improve its service or product offerings?
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