This business/management problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.
ScanSolve AI Answer
The scenario describes Alexia consistently rating every salesperson as average, failing to differentiate between high and low performers. This is a classic example of a central tendency error in performance evaluation. Central tendency occurs when a rater avoids using the extreme ends of the rating scale and instead rates all employees as "average" or "in the middle," regardless of their actual performance. Interpersonal bias* involves personal feelings influencing ratings. Halo effect* is when one positive trait influences all other ratings. Outcome bias* judges performance based on results rather than the process. The best option is: Central tendency Last free one today — make it count tomorrow, or type /upgrade for unlimited.