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EcoTrend Apparel is experiencing high employee turnover. They recently hired 30 new employees. Their recruitment process involved a rushed process, inconsistent interviews, HR making all selection dec
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5 stepsAnswer 2.1
The source of recruitment used by EcoTrend Apparel is External Recruitment. This is justified by the scenario stating that they "hires 30 new employees," implying they are bringing in individuals from outside the organization rather than promoting or transferring existing staff.
Answer 2.2
EcoTrend Apparel made several errors that likely contributed to high turnover:
- Rushed recruitment process: This suggests a lack of thoroughness in identifying suitable candidates, potentially leading to poor person-job fit.
- Inconsistent interviews: This indicates a lack of standardized assessment, making it difficult to objectively compare candidates and select the best fit, leading to hiring mistakes.
- HR made selection decisions: This suggests line managers, who understand the day-to-day job requirements, were not adequately involved, potentially leading to selections that don't align with operational needs.
- No orientation programme was provided: This left new hires feeling confused and unsupported, making it difficult for them to integrate into the company culture and understand their roles, leading to early departure.
Answer 2.3
An understanding of the labour market is essential before starting recruitment because it helps an organization assess the availability of qualified candidates, prevailing wage rates, and competitor recruitment practices. This knowledge allows the company to set realistic expectations, design competitive job offers, and choose appropriate recruitment strategies to attract the right talent.
Answer 2.4
A structured onboarding process could have improved employee retention at EcoTrend Apparel by providing new hires with clear information about their roles, company culture, and expectations. It would offer necessary training and support, helping them feel welcomed, valued, and integrated into the team, thereby reducing confusion and increasing their commitment to the organization.
Answer 2.5
Two benefits of aligning recruitment and onboarding processes with HR's strategic goal are:
- Improved talent acquisition: By aligning these processes, EcoTrend Apparel can ensure that the right candidates, who fit the company's long-term vision and culture, are attracted and selected, leading to a stronger workforce.
- Enhanced employee performance and productivity: A well-aligned process ensures new hires quickly become productive members of the team, understand their contribution to strategic goals, and are less likely to leave, reducing costs associated with turnover and retraining.
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