What does the 'Seiri' step in 5S stand for?

Here are the answers to the multiple-choice questions:

16. An operations layout where equipment is arranged by process is called:
C. Process layout
A process layout groups similar processes or functions together, such as all drilling machines in one area, suitable for high variety and low volume production.

17. In a hotel, cleaning services would be an example of:
C. Support operations
Support operations are activities that facilitate the core business (providing accommodation) but are not the primary service offered to the customer.

18. A bottleneck in a process refers to:
C. A step limiting overall output
A bottleneck is a stage in a process that has a lower capacity than other stages, thereby restricting the overall throughput of the entire system.

19. Benchmarking means:
C. Comparing operations to best-in-class standards
Benchmarking is the process of evaluating an organization's processes and performance against those of leading companies in the industry or best practices from other sectors.

20. What does the 'Seiri' step in 5S stand for?
B. Sorting
In the 5S methodology, 'Seiri' is the first step, which means to sort through items and remove unnecessary ones from the workplace.

21. A push system is characterised by:
C. Forecast-driven scheduling
In a push system, production is initiated based on forecasts of demand, and products are "pushed" through the production stages, often leading to inventory build-up.

22. Which tool is used to determine root causes of quality problems?
A. Fishbone diagram
A Fishbone diagram (also known as an Ishikawa diagram or cause-and-effect diagram) is a visual tool used to identify and categorize the potential causes of a problem or effect.

23. The core function of operations strategy is to:
C. Align operations with organisational goals
Operations strategy focuses on making long-term decisions about the design and management of operations to ensure they support and contribute to the overall strategic objectives of the organization.

24. Which is true of job production?
C. Low volume, high variety
Job production involves creating unique, customized products or services for individual customers, typically in very small quantities or as one-off items.

25. An aircraft assembly would most likely use:
B. Fixed-position layout
For large, complex products like aircraft that are difficult to move, a fixed-position layout is used where the product remains stationary, and resources (workers, materials, equipment) are brought to it.