Which of the following are part of the -act- phase in the PDCA cycle of Quality Management System?

The PDCA (Plan-Do-Check-Act) cycle is a four-step management method used for the control and continuous improvement of processes and products.

• Plan: Establish objectives and processes.
• Do: Implement the processes.
• Check: Monitor and measure processes and products against policies, objectives, and requirements, and report the results.
• Act: Take actions to continually improve process performance.

• Internal Audits: These are part of the "Check" phase, as they involve monitoring and evaluating the QMS.
• Support Activities: These typically fall under the "Do" phase, as they are resources and activities needed to implement the plan.
• Continual Improvement: This is the primary objective and a core activity of the "Act" phase, where the organization takes steps to enhance its performance based on the findings from the "Check" phase.
• Design Activities: These are part of the "Plan" phase, where requirements and processes are established.
• Corrective Actions: These are specific actions taken to eliminate the cause of a detected nonconformity or other undesirable situation. They are a direct outcome of the "Check" phase (identifying nonconformities) and are implemented in the "Act" phase to improve the system and prevent recurrence.

Based on the evaluation, "Continual Improvement" and "Corrective Actions" are key components of the "Act" phase.

The correct answers are:

• Continual Improvement
• Corrective Actions