In a Quality Management System, the Plan of the PDCA cycle starts with defining quality policy, setting quality objectives and plan to achieve them.

The question asks whether the "Plan" phase of the PDCA cycle in a Quality Management System starts with defining quality policy, setting quality objectives, and planning to achieve them. Step 1: Understand the "Plan" phase of the PDCA cycle. The "Plan" phase is the initial stage where an organization identifies a problem or an opportunity for improvement, establishes objectives, and determines the necessary actions and resources to achieve those objectives. Step 2: Relate the statement to ISO 9001:2015 requirements for planning. • Quality Policy (Clause 5.2): This is a high-level statement of the organization's commitment to quality and provides a framework for setting quality objectives. It is a foundational element of planning. • Quality Objectives (Clause 6.2): These are specific, measurable goals derived from the quality policy, which the organization aims to achieve. Setting these objectives is a key part of planning. • Planning to achieve objectives (Clause 6.2): This involves determining what needs to be done, what resources are required, who is responsible, when it will be completed, and how the results will be evaluated. This is the detailed action planning. Step 3: Evaluate the statement's accuracy. These activities—defining the quality policy, setting quality objectives, and planning the actions to achieve them—are indeed the core components that initiate and define the "Plan" phase within a Quality Management System according to ISO 9001:2015. They set the direction and strategy for the entire system. Therefore, the statement is correct. TRUE Send me the next one 📸