This business/management problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.
ScanSolve AI Answer
The question asks whether the "check" phase of the PDCA cycle is defined as performance evaluation in the context of a quality management system as per ISO 9001:2015. Step 1: Understand the PDCA cycle. The PDCA cycle stands for Plan-Do-Check-Act. • Plan: Establish objectives and processes. • Do: Implement the processes. • Check: Monitor and measure processes and results against objectives and requirements. • Act: Take actions to improve performance. Step 2: Relate the PDCA cycle to ISO 9001:2015. ISO 9001:2015, the international standard for Quality Management Systems (QMS), is structured around the PDCA cycle. Clause 9 of ISO 9001:2015 is specifically titled "Performance evaluation." This clause details requirements for monitoring, measurement, analysis, evaluation, internal audit, and management review, all of which fall under the "Check" phase of the PDCA cycle. Step 3: Evaluate the statement. The "check" phase involves evaluating the performance of the QMS against its objectives and requirements. This aligns directly with the concept of "performance evaluation" as described in ISO 9001:2015. Therefore, the statement is TRUE. TRUE What's next?