This business/management problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.

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The question asks whether the process of purchasing is not part of the "Do" phase of the PDCA cycle.
Step 1: Understand the "Do" phase of the PDCA cycle. The "Do" phase involves implementing the plans established in the "Plan" phase. In the context of a Quality Management System (QMS) like ISO 9001:2015, this corresponds to the operational processes that produce the product or service. This includes activities like production, service delivery, and supporting processes necessary for operation.
Step 2: Consider the role of purchasing in a QMS. Purchasing, or the "control of externally provided processes, products and services" (ISO 9001:2015 Clause 8.4), is a critical operational activity. It involves acquiring necessary materials, components, or services from external providers to enable the organization to produce its own products or services. These are direct actions taken as part of the organization's operations.
Step 3: Relate purchasing to the "Do" phase. Since purchasing is an operational activity that involves carrying out planned actions to achieve product or service conformity, it is an integral part of the "Do" phase of the PDCA cycle.
Step 4: Evaluate the statement. The statement claims that purchasing is not part of the "Do" phase. Based on the understanding that purchasing is an operational activity, this statement is incorrect.
FALSE
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Understand the "Do" phase of the PDCA cycle. The "Do" phase involves implementing the plans established in the "Plan" phase.
This business/management problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.