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Determine if the following statements about information systems in organizations are true or false:

Business/Management

ScanSolve AI Answer

Answer

ii

C\text{C}

D\text{D}

A\text{A}

Step-by-step solution

3 steps

Part i

Write "true" if the statement is correct and "false" if statement is incorrect (1 pt. each)

  1. The core of an organization's financial operating information system is the accounting system.
    • True
  2. Operational financial control systems focus on tasks, whereas tactical financial information systems focus on resource allocation.
    • True
  3. A contact information system provides marketing personnel with readily adaptable documents for their operations.
    • True
  4. The use of the telephone for selling purposes is referred to as telemarketing.
    • True
  5. Explicit knowledge is the type of knowledge most easily managed by knowledge management systems.
    • True
  6. According to Davenport and Prusak, the knowledge possessed by an individual is a product of experience and includes the norms used to evaluate new inputs from the environment.
    • True
  7. Tacit knowledge deals with objective, rational, and technical material.
    • False (Tacit knowledge is subjective and experiential, while explicit knowledge is objective and technical.)
  8. Knowledge management involves managing knowledge that is useful for specific purposes and that creates value for the organization.
    • True
  9. When information is further processed, it has the potential to become knowledge.
    • True
  10. An employee information system within a personnel file contains information about each employee's work experience, preferences, test scores, interests, and special skills or proficiency.
    • True

Part ii

C\text{C}

Choose the correct answers from the given alternative (1.5 pts. each)

1. Which of the following statement is/are correct?

  • A. Explicit knowledge is hidden and refers to intuitions experiences and insights.
  • B. Tacit knowledge is impersonal, so it can be stacked through the organizational memories.
  • C. Tacit knowledge is hidden and refers to intuitions experiences and insights.
  • D. Explicit is personal, and can be easily lost if the key people of organizations leave them.
  • E. None

  1. Evaluate each option.

    • A is incorrect because explicit knowledge is codified and not hidden.
    • B is incorrect because tacit knowledge is personal and difficult to codify impersonally.
    • C is correct because tacit knowledge is indeed hidden, personal, and based on intuitions, experiences, and insights.
    • D is incorrect because explicit knowledge is impersonal and documented, while tacit knowledge is personal and can be lost if key people leave.

    The final answer is C\boxed{\text{C}}

    2. Strategic information systems typically include several types of information flows:

    • A. An analysis of internally generated information describing the status of the organization.
    • B. An analysis of externally generated data describing the present and future environment for the organization.
    • C. Forecasts of the future of that organization in those environments.
    • D. All
    • E. None

  2. Evaluate each option.

    • A is correct as strategic systems use internal data for performance and status analysis.
    • B is correct as strategic systems rely on external data for environmental scanning and competitive analysis.
    • C is correct as strategic systems support forecasting and long-term planning.
    • Since A, B, and C are all correct, D is the most comprehensive answer.

    The final answer is D\boxed{\text{D}}

    3. Which of the followings are not true about position information systems?

    • A. It also allow the personnel manager to identify human resource problems.
    • B. It allow identify the details about unfilled positions.
    • C. To identify each position in the organization.

  3. Evaluate each option regarding the direct functions of a position information system.

    • B is true: A position information system directly tracks and identifies details about unfilled positions.
    • C is true: The fundamental purpose of a position information system is to identify and manage each position in the organization.
    • A is less directly true: While a position information system provides data that helps a personnel manager identify human resource problems (e.g., by showing vacancy rates or redundant roles), the system itself does not identify or solve the problems; the manager performs the analysis. Therefore, this statement describes an indirect benefit rather than a direct function of the system.

    The final answer is A\boxed{\text{A}}

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