Part I: Write "true" if the statement is correct and "false" if statement is incorrect (1 pt. each)
- The core of an organization's financial operating information system is the accounting system.
- Operational financial control systems focus on tasks, whereas tactical financial information systems focus on resource allocation.
- A contact information system provides marketing personnel with readily adaptable documents for their operations.
- The use of the telephone for selling purposes is referred to as telemarketing.
- Explicit knowledge is the type of knowledge most easily managed by knowledge management systems.
- According to Davenport and Prusak, the knowledge possessed by an individual is a product of experience and includes the norms used to evaluate new inputs from the environment.
- Tacit knowledge deals with objective, rational, and technical material.
- False (Tacit knowledge is subjective and experiential, while explicit knowledge is objective and technical.)
- Knowledge management involves managing knowledge that is useful for specific purposes and that creates value for the organization.
- When information is further processed, it has the potential to become knowledge.
- An employee information system within a personnel file contains information about each employee's work experience, preferences, test scores, interests, and special skills or proficiency.
Part II: Choose the correct answers from the given alternative (1.5 pts. each)
1. Which of the following statement is/are correct?
- A. Explicit knowledge is hidden and refers to intuitions experiences and insights.
- B. Tacit knowledge is impersonal, so it can be stacked through the organizational memories.
- C. Tacit knowledge is hidden and refers to intuitions experiences and insights.
- D. Explicit is personal, and can be easily lost if the key people of organizations leave them.
- E. None
Step 1: Evaluate each option.
- A is incorrect because explicit knowledge is codified and not hidden.
- B is incorrect because tacit knowledge is personal and difficult to codify impersonally.
- C is correct because tacit knowledge is indeed hidden, personal, and based on intuitions, experiences, and insights.
- D is incorrect because explicit knowledge is impersonal and documented, while tacit knowledge is personal and can be lost if key people leave.
The final answer is C
2. Strategic information systems typically include several types of information flows:
- A. An analysis of internally generated information describing the status of the organization.
- B. An analysis of externally generated data describing the present and future environment for the organization.
- C. Forecasts of the future of that organization in those environments.
- D. All
- E. None
Step 1: Evaluate each option.
- A is correct as strategic systems use internal data for performance and status analysis.
- B is correct as strategic systems rely on external data for environmental scanning and competitive analysis.
- C is correct as strategic systems support forecasting and long-term planning.
- Since A, B, and C are all correct, D is the most comprehensive answer.
The final answer is D
3. Which of the followings are not true about position information systems?
- A. It also allow the personnel manager to identify human resource problems.
- B. It allow identify the details about unfilled positions.
- C. To identify each position in the organization.
Step 1: Evaluate each option regarding the direct functions of a position information system.
- B is true: A position information system directly tracks and identifies details about unfilled positions.
- C is true: The fundamental purpose of a position information system is to identify and manage each position in the organization.
- A is less directly true: While a position information system provides data that helps a personnel manager identify human resource problems (e.g., by showing vacancy rates or redundant roles), the system itself does not identify or solve the problems; the manager performs the analysis. Therefore, this statement describes an indirect benefit rather than a direct function of the system.
The final answer is A
Last free one today — make it count tomorrow, or type /upgrade for unlimited.