Q12. A framework agreement is MOST useful when:
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Q12. A framework agreement is MOST useful when:
- A framework agreement is a long-term contract that sets out terms and conditions for future purchases, ideal for needs that are not constant but occur repeatedly.
- A. You have irregular but recurring requirements
Q13. A supplier's delivery reliability is decreasing. What risk management tool should the buyer use?
- Key Performance Indicators (KPIs) are used to track and measure specific aspects of supplier performance, such as delivery reliability, allowing for early identification and management of issues.
- A. KPI monitoring
Q14. A company uses dual sourcing to mitigate risk. This reduces:
- Dual sourcing involves using two suppliers for the same item, which primarily reduces the risk of supply disruption if one supplier fails.
- A. Supply disruption
Q15. An ethical procurement breach includes:
- Disclosing confidential bids to other parties is a serious breach of trust and fairness in the competitive bidding process.
- A. Disclosing confidential bids
Q16. Supplier X consistently delivers on time but quality is low. Supplier Y delivers late but high quality. Which approach is MOST balanced?
- A dual sourcing strategy allows the organisation to leverage the strengths of both suppliers (e.g., X's timeliness, Y's quality) while using KPIs to manage and improve their respective weaknesses.
- C. Develop a dual sourcing strategy with KPIs
Q17. Total Cost of Ownership (TCO) includes:
- TCO is a comprehensive calculation that includes the initial purchase price plus all associated costs over the entire lifecycle of the product or service, such as acquisition, operating, maintenance, and disposal costs.
- C. Purchase price + all lifecycle costs including maintenance
Q18. A procurement officer awards a contract based on personal preference, not evaluation. What risk does this represent?
- Awarding a contract based on personal preference rather than objective criteria is a breach of ethical conduct, fairness, and transparency in procurement.
- B. Ethical risk
Q19. Late supplier deliveries cause production delays. Which corrective action is BEST?
- Developing a supplier improvement plan directly addresses the root cause of late deliveries by working with the supplier to identify and implement corrective actions.
- B. Develop supplier improvement plan
Q20. A company experiences repeated supplier price increases. Which tool would help analyse the problem?
- A Total Cost of Ownership (TCO) review for the supplier would provide a comprehensive analysis of all costs associated with that supplier, helping to understand the true impact of price increases and identify areas for negotiation or alternative sourcing.
- A. Supplier TCO review
Q21. A company outsources IT support but fails to monitor SLA compliance. What risk occurs?
- Failing to monitor Service Level Agreement (SLA) compliance means the organisation cannot ensure the outsourced service meets the agreed-upon performance standards, leading to service performance risk.
- B. Service performance risk
Q22. Supplier dependency risk is reduced MOST effectively by:
- Dual or multiple sourcing involves using more than one supplier for a particular item, which directly reduces reliance on any single supplier and mitigates dependency risk.
- B. Dual or multiple sourcing
Q23. An organisation neglects sustainability criteria when awarding a contract. Which risk is MOST likely?
- Neglecting sustainability criteria can lead to negative public perception, criticism from stakeholders, and damage to the organisation's brand and image, which is a reputational risk.
- B. Reputational
Q24. Supplier A has better quality, Supplier B is cheaper. Decision-making requires:
- When faced with a trade-off between quality and price, a comprehensive approach that considers both the total cost (including the cost of poor quality) and the associated risks of each supplier is necessary to make an informed decision.
- B. Total cost and risk evaluation
Q25. A procurement team delays supplier evaluation. What is the likely outcome?
- Delaying supplier evaluation means potential issues with performance, compliance, or financial stability may go unnoticed, increasing the organisation's exposure to various risks.
- B. Increased risk exposure
Q26. During market testing, a company discovers alternative suppliers in-country. This impacts:
- Discovering alternative suppliers, especially in-country, reduces the reliance on existing suppliers, thereby mitigating dependency risk and potentially currency exposure if the previous supplier was overseas. Dependency risk is the most direct impact.
- A. Dependency risk
Q27. A supplier is audited and found non-compliant with regulatory requirements. Action should be:
- A strategic approach to non-compliance is to work with the supplier to rectify the issues through a corrective action plan and monitor their progress, rather than immediate termination which can be disruptive.
- B. Develop corrective action plan and monitor
Q28. Demand forecasting is inaccurate. Which effect is MOST likely?
- Inaccurate demand forecasting is a primary cause of the bullwhip effect, where small fluctuations in demand at the retail level become progressively larger fluctuations upstream in the supply chain.
- A. Bullwhip effect
Q29. A procurement officer ignores stakeholder input in specification development. Consequence is:
- Ignoring stakeholder input means the specifications may not accurately reflect the users' needs, leading to dissatisfaction with the procured product or service.
- B. Poor user satisfaction
Q30. A supplier proposes a long-term partnership with favourable terms. The company should:
- Before committing to a long-term partnership, it is crucial to conduct a thorough evaluation of the Total Cost of Ownership (TCO), potential risks, and how well the supplier aligns with the organisation's long-term strategic goals.
- A. Evaluate TCO, risk, and strategic fit
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