What are the answers to the following questions: 11. Currently active MTOs working with CBE includes except? 12. Mystery shopping reports mainly assess. 13. The following are Digital Money Transfer Ag

Here are the answers to your questions:

11. Currently active MTOs working with CBE includes except?
The question asks to identify which of the listed Money Transfer Operators (MTOs) is not typically associated with Commercial Bank of Ethiopia (CBE) as a direct MTO partner for international remittances. While PACO SERVICES L. L. C, AL ANSARI EXCHANGE LLC/Cash Xpress, and WORLDWIDE CASH EXPRESS LIMITED are well-known international remittance services that often partner with major banks, Taaj/Banana Pay is primarily a mobile money service in specific regions and less commonly listed as a direct international MTO partner for a bank like CBE in the same context.

The correct option is:

• Taaj/Banana Pay

12. Mystery shopping reports mainly assess.
Mystery shopping is a method used to evaluate the quality of customer service, adherence to operational standards, and overall customer experience by sending anonymous shoppers.

The correct option is:

• Service quality and compliance

13. The following are Digital Money Transfer Agent except?
This question asks to identify which option is not a Digital Money Transfer Agent. Frank Remit is a digital remittance service, and Botim is a messaging app that also offers digital money transfer services. Gift Ethiopia, if it facilitates sending money as gifts digitally, would also fall under digital money transfer. Therefore, if all listed options are indeed digital money transfer agents, then there is no exception among them.

The correct option is:

• None

14. Daily downloading of MTO report is essential to:
Daily MTO (Money Transfer Operator) reports provide detailed transaction data. This data is crucial for banks to reconcile the funds received and disbursed through the MTO with their own accounting records, ensuring accuracy and proper settlement.

The correct option is:

• Conduct settlement reconciliation

15. Which money transfer agent is currently integrated with T-24?
T-24 (Temenos T24) is a core banking system. The integration of a money transfer agent with T-24 means that the bank's system can directly process transactions from that agent. This is specific institutional knowledge. Based on common integrations and the pre-selected answer, Trasfast is a money transfer agent that can be integrated with core banking systems like T-24.

The correct option is:

• Trasfast