What are the correct answers and explanations for the following multiple-choice questions about office communication and financial transactions?

Section A: Objective Questions

18. (c) e-mail is used to communication with individual outside of the office.

19. (b) fax uses the public telephone system as a way of delivering paper documents from one place to another.

20. (a) smartphone has become the primary means for delivering short text messages within organizations that are networked.

    • Explanation: Smartphones are the devices that host various applications (like instant messaging apps) which are used for delivering short text messages within networked organizations.

21. The technology that allows users in different locations to hold face to face meetings without having to move to a single location is called (d) video conferencing.

22. (c) office procedures describe how particular activities are to be conducted in an office.

23. (d) cash payment is a form of payment involving physical or raw cash as a means of settling transaction of purchase made from a trader.

24. (b) the cheque is a written order to a bank to pay on demand to stated sum of money to the person named on it.

25. (a) printed cheque can be used to indicate the bank branch code, cheques serial number and security numbers.

26. The authority for the bank to pay or honour the cheque is known as (c) drawer signature.