This business/management problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.

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The three levels of management are Top Management, Middle Management, and First-line (or Lower) Management. Top management sets the overall strategic direction and policies (e.g., CEO, Board of Directors). Middle management implements the strategies set by top management and oversees first-line managers (e.g., Plant Manager, Department Head). First-line management directly supervises non-managerial employees and handles day-to-day operations (e.g., Shift Supervisor, Team Leader). A plant manager at Sasol typically falls under middle management.
Mintzberg's managerial roles categorize a manager's activities into three main areas:
Interpersonal Roles: These involve interacting with people, both inside and outside the organization.
Informational Roles: These involve processing and communicating information.
Decisional Roles: These involve making choices and taking action.
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The three levels of management are Top Management, Middle Management, and First-line (or Lower) Management.
This business/management problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.