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C. Providing a room with a bed In the early 1900s, hotels primarily served as basic lodging for travelers, offering essential accommodation rather than extensive amenities or services.
C. Information Systems The growth of chain hotels necessitated the use of Information Systems to manage standardized operations, reservations, finances, and customer data across multiple properties efficiently.
B. YOTEL Boston YOTEL Boston was one of the first hotels to adopt UVD (ultraviolet disinfection) robots to enhance cleaning and safety protocols, particularly in response to health concerns.
C. Help control the performance of processes Information Systems are technological tools that support and enable business processes. They provide data and functionalities to monitor, measure, and improve the efficiency and effectiveness of these processes.
C. Meeting changing customer expectations In hospitality, Information Systems became essential for enhancing the guest experience, personalizing services, and adapting to the evolving demands and technological expectations of customers.
B. Computers and telephones The main hardware technologies in Hospitality Information Systems (HIS) fundamentally include computers (such as servers, workstations, and point-of-sale terminals) and telephones for communication and operational tasks.
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This business/management problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.