1.2 Matching Column A with Column B: 1.2.1 Buying and selling goods using the internet This describes e-commerce*. 1.2.1 $\to$ C 1.2.2 It involves improving services to citizens by improving processes to make them efficient through the use of the internet This describes e-government*. 1.2.2 $\to$ G 1.2.3 Division that exists between people who have access to ICT and those who do not This describes the digital divide*. 1.2.3 $\to$ A 1.2.4 Power users require ... computers and software Power users typically require powerful* computers and software. 1.2.4 $\to$ D 1.2.5 An example of global payment methods Digital wallets* are an example of global payment methods. 1.2.5 $\to$ F 1.3 Indicate whether the following statements are TRUE or FALSE: 1.3.1 One needs Wi-Fi to access the internet from any hotspots at airports. Hotspots primarily provide internet access via Wi-Fi. TRUE 1.3.2 USB is an example of secondary storage. USB (Universal Serial Bus) is an interface standard, not a storage device itself. Devices connected via USB (like flash drives) can be secondary storage, but USB itself is not. FALSE 1.3.3 Mainframes are large commercial computers used in banks, hotels and colleges. Mainframes are powerful computers used by large organizations for critical applications, including banks and large institutions. TRUE 1.3.4 The operating system controls hardware and software. This is a fundamental function of an operating system. TRUE 1.3.5 Hard drives are slower than the RAM but can store data permanently. Hard drives are non-volatile and slower than volatile RAM. TRUE