A) The "she" referred to in the extract is the observer or narrator of the scene, who is watching the injured man.

Here are the answers to Question 2:

a) The "she" referred to in the extract is the observer or narrator of the scene, who is watching the injured man.

b) The man appears to have been severely injured or assaulted. His face is masked in congealed blood, his hair is matted with blood, and one of his eyes is swollen almost closed, described as a "fissure of swollen flesh."

c) The man's long groan bubbling from his mouth directly indicates that he is in pain. His visible injuries, such as the bloodied and matted face and swollen eye, also strongly suggest he is experiencing pain.

d) The word puzzled means:
B. Confused.