d) Identify two polite expressions used in the dialogue. i. Kindly ii. Thank you e) State two etiquette practices demonstrated. i. Use of polite words ii. Active listening f) Identify two words from the dialogue containing the sounds: i. /ʊ/ (as in 'put'): Could ii. /uː/ (as in 'moon'): Room g) Explain why identifying key information is important for lifelong learning. Identifying key information is crucial for lifelong learning as it allows individuals to efficiently process and retain knowledge. It helps in understanding core concepts, making informed decisions, and effectively applying learned information in various situations throughout life. That's 2 down. 3 left today — send the next one.