Identify the characters, library services, polite expressions, and setting from the dialogue.

a) Identify the two characters.
i. Mary
ii. Librarian

b) State two services offered by the library.
i. Borrowing books
ii. Recommending books on specific topics

c) Give two polite expressions used in the dialogue.
i. "Thank you."
ii. "I appreciate your help."

d) Identify the setting of the dialogue.
i. At the Community Library