Identify the characters and plot points in the provided text, specifically referencing Ruth Golden and Lulu's interactions.

Here are the answers to your questions:

1.2.1 Refer to line 1. ('She gives you presents.')

a) The 'she' that is referred to is Ruth Golden.

b) The topic of discussion before this extract is the arrival and presence of Ruth Golden.

1.2.2 Refer to lines 9 -10. ('And I'm writing ... sixteen -year- old I know.')

a) Ruth labels Lulu as cheeky because of Lulu's critical and dismissive remarks about Ruth Golden in lines 2-6, where Lulu calls her a "strange European lady nobody understands" and comments on her belief that "everything will be alright" if she lives there.