The correct option is:

English

ScanSolve AI Answer

The correct option is:

  • Always requires a professional tone.

A formal email is used for professional and academic communication, which necessitates a professional tone to convey respect and seriousness. Options like "friendly and personal," "uses slang and emojis," and "grammar and accuracy are not a property" are characteristics of informal communication, not formal emails.

The final answer is Always requires a professional tone.\boxed{\text{Always requires a professional tone.}}

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