This general problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.

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2 stepsAnswer
Step 1: Conflict or differences experienced in the group.
In our group, a conflict arose over the organigram design. One member preferred a hierarchical structure to reflect the HR department's chain of command, while another wanted a flat structure for better collaboration.
This was solved through open discussion where each person shared their reasoning, followed by a quick vote, resulting in a hybrid organigram that incorporated elements of both.
Step 2: Role in the group.
My role was the timekeeper and presenter. I ensured the group stayed within the 30-minute limit and prepared the flipchart summary for the plenary presentation.
Step 3: Ability to manage conflict successfully.
We demonstrated this by actively listening to all opinions without interruption, using "I think..." statements to avoid blame, and reaching consensus via compromise. This kept the group productive and positive.
Final summary on flipchart for plenary:
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Conflict or differences experienced in the group. In our group, a conflict arose over the organigram design.
This general problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.