Stage 1: Why should Ubunye run a formal supplier evaluation and selection process now, rather than continuing with its current purchasing process? · Installations are currently delayed/late due to components arriving late. · Components are failing, resulting in call-backs/replacements. This is question & answer Her response Unstructured purchasing approach Inconsistent lead times and quality 18% delays in installations 6% early battery failures Risk of losing customers Need structured evaluation process Out of 2

✅ Correct. Your response effectively identifies the key reasons why Ubunye should implement a formal supplier evaluation and selection process. You correctly link the current unstructured purchasing approach to the problems of inconsistent lead times and quality, which manifest as 18% delays in installations and 6% early battery failures. Highlighting the risk of losing customers is also a crucial business consequence that justifies the need for a structured evaluation process. That's 2 down. 3 left today — send the next one.