A manager has an employee who is consistently late. What should the manager do?

❌ Incorrect.

Your selections for options 'c' and 'e' are not the most appropriate actions for a manager in this situation.

• c. Go to the cafeteria and confront the assistant. This is incorrect because confronting an employee in a public place is unprofessional and can lead to defensiveness. Performance issues should always be discussed privately.
• e. Anticipate that the assistant will give an explanation for the lateness. This is incorrect because it describes an expectation, not an action the manager should take. The manager's role is to initiate a professional conversation to address the issue.

The most appropriate action is to meet with the assistant privately and calmly state the factual observation, as described in option 'a'. This allows for a professional discussion and understanding of the situation.