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C
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QUESTION 5 One morning a customer ran into the shop and started fighting with the cashier for giving him the wrong change. What do you think the business owner should do to solve the issue immediately? The most appropriate immediate action for a business owner is to intervene, de-escalate the situation, and gather information from both parties. Among the given options, option C, despite its awkward phrasing, is the only one that suggests engaging in dialogue to understand the problem rather than resorting to aggressive, premature, or excessive measures. It implies talking to the customer to understand their complaint. C. Talk to him before you talk to him. The final answer is
QUESTION 6 In controlling the stock 'FIFO' or 'LIFO' can be used. Write down what 'LIFO' stands for. LIFO stands for Last-In, First-Out.
QUESTION 7 List at least one of the document used in the delivery of goods. A common document used in the delivery of goods is a Delivery Note.
QUESTION 8 If new products are bought for sale, then which part of the shelves in the store can it be displayed? To ensure proper stock rotation, especially for perishable goods or to prevent older stock from becoming obsolete, new products are typically displayed at the back of the shelves, pushing older stock to the front. This follows the First-In, First-Out (FIFO) principle. The final answer is
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QUESTION 5 One morning a customer ran into the shop and started fighting with the cashier for giving him the wrong change.
This business/management problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.