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What alternative authentication method can a bank use for illiterate customers who cannot sign?

Business/Management

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Answer

The correct option is Fingerprint/Thumb impression.

When a customer is unable to sign due to illiteracy, physical disability, or other reasons, banks are required to provide service and typically use a fingerprint or thumb impression as an alternative form of authentication. This biometric mark is legally recognized and serves as the customer's consent or acknowledgment on documents, usually in the presence of a bank official who acts as a witness.

  • Fingerprint/Thumb impression
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