Which of the following is NOT an advantage of written communication: (a) cost, (b) secrecy, (c) delay, (d) permanency?

Section A: Objective Questions

16. All are advantages of written communication except one: (d) delay.

    • Explanation: Delay, being costly, and lack of secrecy are all disadvantages of written communication. The question asks for the one that is not an advantage, meaning a disadvantage. All options are disadvantages, but "delay" is a very common and significant disadvantage.

17. The communication through written aid and is described as the conveyance of ideas and information in forms that can be read or looked at is known as (a) written communication.

18. (c) Email is used to communicate with individuals outside of the office.

    • *Explanation: While fax and letters are also used, email