What are the correct procedures for handling cash and credit card transactions in a retail setting?

Here are the answers to the scenarios: 1. Scenario: Step 1: Calculate the total change due. Change due = K100 - K32.50 = K67.50 Step 2: Determine the currency notes and coins to minimize the number of pieces for K67.50. • One K50 note • One K10 note • One K5 note • One K2 note • One 50 toea coin The exact change to give back is: K50, K10, K5, K2, 50t 2. Scenario: It is critical to count the cash float at the start of a shift to ensure the accuracy of the starting balance. This practice establishes personal accountability for the cash drawer, helps identify any discrepancies from the previous shift, and prevents potential theft or mismanagement from being attributed to the current operator. 3. Scenario: Two main details to visually check on a physical credit card before processing to prevent fraud are: • The cardholder's name on the card should match the name on their identification (if ID is requested) or the name they provide. • The signature panel on the back of the card should be signed and match the signature on the receipt, or the card should clearly state "See ID" if unsigned. 4. Scenario: The correct professional procedure to fix this mistake is to perform a void or cancellation of the incorrect transaction on the POS system. After voiding, you would then re-enter the correct order for two beers and print a new, accurate receipt for the customer. 5. Scenario: This situation is called a cash shortage or cash underage, where the physical cash in the drawer is less than what the POS system's Z-Report indicates. A common administrative error that causes this is giving incorrect change to a customer, resulting in more money being given out than was due. That's 2 down. 3 left today — send the next one.