2.5. Critically discuss errors made by the participants in the dialogue. 2.6. Suggest ways how the participants in the dialogue can change their conflict resolution style to a more collaborative style that will better their friendship.

Instead of expressing their feelings calmly, they blamed each other (e.g., "You never listen!"), which escalates the conflict and prevents understanding.

Participants interrupted each other and did not acknowledge the other's viewpoint, showing disrespect and blocking empathy.

They prioritized being right over finding a solution, damaging their friendship through defensiveness.

Raising voices and using absolute terms like "always" or "never" intensified emotions instead of de-escalating.

Instead of "You are selfish," say "I feel hurt when...," to own emotions and reduce blame.

Paraphrase what the other said (e.g., "It sounds like you feel ignored because...") to show understanding and build trust.

Brainstorm solutions together, like "How can we both feel included next time?" to focus on mutual benefit.

Pause the discussion calmly and resume later, allowing time to cool down and approach collaboratively.