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Evaluate top 2 problems customers are facing. 1. Check the results of your poll or comment. 2. Identify which 2 problems got the most votes. 3. Write down the top problems here.

Psychology

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Step-by-step solution

3 steps

  1. Assume poll results from 50 customers voting on 30 problems, total votes = 100.

    Top 2 problems: Poor customer service with 25 votes, slow response with 20 votes.

  2. Percentage for top problem.

    Percentage=(votes for top problemtotal votes)×100%\text{Percentage} = \left( \frac{\text{votes for top problem}}{\text{total votes}} \right) \times 100\%

    Substitute values:

    Percentage=(25100)×100%=25%\text{Percentage} = \left( \frac{25}{100} \right) \times 100\% = 25\%

  3. Percentage for second top problem.

    Percentage=(20100)×100%=20%\text{Percentage} = \left( \frac{20}{100} \right) \times 100\% = 20\%

    Top problem: Poor customer service, 25 votes (25%).

    Poor customer service, 25 votes (25%)

    Top 2:

    1. Poor customer service, 25 votes
    2. Slow response, 20 votes
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