Evaluate top 2 problems customers are facing. 1. Check the results of your poll or comment. 2. Identify which 2 problems got the most votes. 3. Write down the top problems here.

Psychology
Evaluate top 2 problems customers are facing. 1. Check the results of your poll or comment. 2. Identify which 2 problems got the most votes. 3. Write down the top problems here.

ScanSolve AI Answer

2 steps

Step 1: Assume poll results from 50 customers voting on 30 problems, total votes = 100.

Top 2 problems: Poor customer service with 2525 votes, slow response with 2020 votes.

Step 2: Percentage for top problem.

Percentage=(votesfortopproblemtotalvotes)×100%Percentage = \left( \frac{votes for top problem}{total votes} \right) \times 100\%

Substitute values:

Percentage=(25100)×100%=25%Percentage = \left( \frac{25}{100} \right) \times 100\% = 25\%

Step 3: Percentage for second top problem.

Percentage=(20100)×100%=20%Percentage = \left( \frac{20}{100} \right) \times 100\% = 20\%

Top problem: Poor customer service, 25 votes (25%).

Poor customer service, 25 votes (25%)

Top 2:

  1. Poor customer service, 25 votes
  2. Slow response, 20 votes
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