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At Kgalagadi Textiles, management believes workers only perform well when closely supervised and threatened with punishment. Examine the labour relations theory reflected in the case study.

Business/Management

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Answer

The labor relations theory reflected in the case study is McGregor's Theory X.

Theory X management assumes that employees are inherently lazy, lack ambition, avoid responsibility, and are primarily motivated by money and fear of punishment. Therefore, they believe workers need close supervision, strict controls, and threats to ensure productivity. The management at Kgalagadi Textiles, by believing workers only perform well under close supervision and threats, directly applies these principles, indicating an autocratic and control-oriented approach to managing their workforce.

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