A worker at a supermarket received a verbal warning, followed by a written warning, after repeatedly violating company rules. Analyse two (2) steps of disciplinary procedures illustrated in the case study.

Here are two steps of disciplinary procedures illustrated in the case study:

1. Verbal Warning: This is the initial, least severe step in a disciplinary process. It involves a manager or supervisor verbally informing an employee about a minor violation of company rules or an unacceptable behavior. The purpose is to address the issue promptly, clarify expectations, and give the employee an opportunity to correct their conduct without formal documentation in their personnel file. In the case, the worker received a verbal warning first, indicating an initial attempt to address the rule violation informally.

2. Written Warning: This is a more formal disciplinary action that typically follows a verbal warning if the employee's behavior does not improve, or for a more serious infraction. A written warning is documented and placed in the employee's personnel file, outlining the specific violation, the expected corrective action, and the potential consequences of further misconduct. The case states the worker received a written warning after the verbal warning, signifying an escalation of the disciplinary process due to repeated violations.