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i) The connection between productivity, utilisation, and efficiency is that efficiency describes how well resources are used to produce output, while utilisation refers to the extent to which available resources are actually being used. High efficiency and optimal utilisation directly contribute to higher productivity, which is the rate at which goods or services are produced per unit of input.
ii) Traditionally, "full utilisation of resources" was seen as a way to maximize output and thus productivity. However, the Lean manufacturing philosophy shifts this emphasis from simply keeping resources busy to optimal utilisation aimed at eliminating waste. Lean argues that full utilisation can lead to overproduction, excess inventory, and other forms of waste (Muda), which ultimately reduce overall efficiency and can hinder true productivity. Lean focuses on producing only what is needed, when it is needed, ensuring resources are used effectively rather than just constantly.
iii) The terms 'effectiveness' and 'efficiency' have distinct meanings: • Effectiveness is about doing the right things. It measures the extent to which goals are achieved and desired outcomes are produced. • Efficiency is about doing things right. It measures how well resources (time, money, materials) are used to achieve a goal, focusing on minimizing waste and maximizing output from a given input. An organization can be effective (achieving its goals) but inefficient (wasting resources), or efficient (using resources well) but ineffective (working on the wrong goals).
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This business/management problem is solved step by step below, with detailed explanations to help you understand the method and arrive at the correct answer.